Make a complaint
We aim to get in touch with you as soon as possible
Resolving your complaint​
We’ll get back to you within 2 working days and aim to resolve all complaints within 10 working days. If we need more time to resolve your issue, we’ll get in touch with you as soon possible.
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How you can submit your complaint
About your complaint
Fields are mandatory throughout this form unless marked as optional.
Your feedback gives us an opportunity to identify areas for improvement. Our goal is to work with you towards a timely and effective resolution.
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All complaints to go to customercare@easylivingplatformlifts.com.au
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You can read our complaints policy here: