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Make a complaint

We aim to get in touch with you as soon as possible

Resolving your complaint​

We’ll get back to you within 2 working days and aim to resolve all complaints within 10 working days. If we need more time to resolve your issue, we’ll get in touch with you as soon possible.
 

How you can submit your complaint

About your complaint

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Your feedback gives us an opportunity to identify areas for improvement. Our goal is to work with you towards a timely and effective resolution.
 
 
You can read our complaints policy here:

LU100 Platform Lift

Up to 1m travel

EL200 Platform Lift

600mm to 2000mm travel

OS200 Platform Lift

Up to 2m travel

Wheelchair Platform Stair Lift

Site Specific

FlexStep Platform Lift

Up to 1250mm travel

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  • 24/7 Service Centre
  • Melbourne
  • Sydney
  • Brisbane
  • Perth
  • Adelaide
  • 1800 813 555
  • (03) 9094 8600
  • (02) 8116 1500
  • (07) 3851 7500
  • (08) 6272 9400
  • (08) 9322 4688
  • To find a showroom or submit a full enquiry visit contact us